![Solving the problem of connecting lighting poles Solving the problem of connecting lighting poles](/img/cms/Blog/Conseil/2016-09-11-VERITABLE-focus-mat-blanc%20carre.jpg)
If your Véritable® Indoor Garden lights are not turning on after inserting the poles, follow these simple troubleshooting steps:
1️⃣ Check the insertion: Make sure the poles are fully inserted into the slots until you hear a "click".
2️⃣ Inspect the power supply: Ensure the adapter is properly plugged in and the outlet is functional.
3️⃣ Try repositioning the poles: Remove and reinsert them to establish a proper electrical connection.
📽️ Watch the video for a step-by-step troubleshooting guide!